Legal and Insurance

When your self-storage managers have extra incentive to perform, you have happier customers, higher occupancy and increased revenue. Traditionally, the administrative fees generated by tenant-insurance programs have been viewed as pure revenue streams and dropped straight to the bottom line. By reinvesting these dollars in your staff, you can capture bigger and longer-lasting gains. Our presenters will show you how to turn your tenant-insurance program into a tool for recruiting, motivating and retaining managers. They'll also provide about the program types available and common issues of program implementation.

Ever wonder how you should protect your assets for future generations? If so, discover the tools business professionals can use to become impervious to lawsuits, save thousands of dollars in taxes, and achieve financial peace of mind. In this session, you'll learn several different ways to save money on taxes now and in the future. You'll gain insight to the most common sources of lawsuits for self-storage owners are and how to prevent them. You'll also discover ways to protect your assets for future generations, for example, how to eliminate capital-gains tax on the sale of your business. Understand what you should be doing to prepare for successful business secession and how to effectively use corporations, trusts, wills and family limited partnerships.

Holding an auction of a delinquent tenant’s property is a right given to a self-storage operator by law, but the operator must follow certain rules to hold a proper sale. Some of these policies are uniform, while others—such as the minimum number of attendees that must be present and what property can legally be sold—are based on state or local requirements. With attendance at self-storage auctions climbing, familiarity with sale rules is essential to enhance the overall process and avoid wrongful sales.

Commercial self-storage insurance is there to help give you peace of mind. With the legal risk assumed by self-storage operators today and the prevalence of natural disasters, It's important to have the right types of coverage with the right limits. With more than 60 years of combined insurance experience, our presenters will cover the gamut of industry-related topics, from customer goods legal liability insurance to employee theft to losses related to natural disasters. This is a must-attend session that could save you thousands of dollars down the road.

In these times of reality TV that regularly showcases the self-storage industry, tenants are savvier about the business than ever before. Some of their knowledge is well-founded, while some is misinformation. In both cases, there is greater legal risk for the self-storage operator of being sued for something he did wrong or the customer believes he did wrong. This informative session will cover operational mistakes that can lead to litigation. Our presenter will address simple errors, such as using a rental agreement that is missing important or required terms, to more complicated issues: failing to update documents when your state statute changes, creating unintended bailments, or failing to react appropriately to a tenant-bankruptcy notice. If you do not feel prepared to address these issues on a daily basis, be sure to attend this session!