Owner/Operator Executive Workshop
Friday, March 16
1-4:30 p.m.
Owner/Operator Executive Workshop
Presented by: Bob Copper, President, Self Storage 101
The highest paid professional athletes in the world go to spring training every year, despite their longevity in the sport, because deterioration and complacency can set in even among the very best. Self-storage professionals can benefit from their own "spring training," and this exciting new workshop encourages facility owner/operators and multi-site managers to more effectively manage their properties through professional operational procedures and profitable policies.
Registrants to this intensive workshop will learn how to:
- Make more intelligent decisions regarding their most important investment—their people—and how to ensure their team is well-trained and efficient in critical tasks.
- Review, assess and track marketing efforts, build a marketing plan that works, and make informed marketing decisions.
- See their facility through the eyes of the tenant and create fantastic curb appeal that positively influences buyer decisions.
- Perform an effective operational audit of their facilities to ensure staff is following policies and procedures and taking advantage of all revenue-generating opportunities.
- Increase asset value and position their facilities for continuing value appreciation.
Whether you own a single facility or manage hundreds, you owe it to yourself and your company to invest in a "spring training" program so you are always well-prepared for the "big game."

Bob Copper
Bob Copper is owner of Self Storage 101, a consulting firm specializing in operational improvement, training, audits, feasibility and market studies, and due diligence. Bob has worked with hundreds of owners and managers to improve sales, collections and operations. As a self-storage owner, he has a unique perspective that relates to working with other operators. Bob has provided oversight to industry leaders in such areas as strategic growth, staff effectiveness, marketing, asset-value improvement and acquisitions. He’s a frequent speaker at the Inside Self-Storage World Expo.
Self-Storage Talk: rcopper


