Management Workshop
Strengthen your management skills―a must-attend practicum for all facility operators!
Wednesday, March 16, 8 a.m.-Noon
Location: Champagne 1
Presented by Mel Holsinger, President and CEO, Professional Self Storage Management LLC
This workshop will present simple but effective ways to successfully manage a self-storage facility. Students will learn about everyday management scenarios, unique operational situations and ways to avoid problems using actual case studies as well as factual examples of challenges experienced by other facility managers.
In addition, the session will cover several key skills managers must be able to master such as effective marketing, customer service, basic collection and lien processing, must-do maintenance, and more. A question-and-answer period at the end will help to address specific areas of concern and leave the participants knowing much more about their jobs than when they began.
You will learn:
- Real-life case studies to help you perform your job more effectively
- How to market your facility successfully
- Proven customer-service techniques
- How to manage receivables and avoid litigation for wrongful sale of customers' goods
- How to maintain the physical plant and equipment
- How to avoid major repair and maintenance costs
Interested
in becoming
an exhibitor
or sponsor?
