Special Events

(included with your registration package unless noted as separate registration required)

Wounded Warrior Outdoors: How You Can Help

Monday, March 14, 2-3 p.m.
Location: Bordeaux
Speaker: Ron Raboud, Founder, Wounded Warrior Outdoors Inc., CEO, Rabco Corp.

Learn more about Wounded Warrior Outdoors, a non-profit organization devoted to improving the lives of U.S. and Canadian combat-wounded military veterans by providing them with therapeutic outdoor excursions. Our presenter, WWO founder Ron Raboud, will share stories of how the group has positively impacted the lives of wounded vets in transition. Expeditions including hunting, fishing and other outdoor activities are tailored to each warrior’s needs, providing accessibility for those with injuries and limitations in mobility. WWO recognizes participants’ military service while creating a temporary release from their daily stress and struggles. You’ll leave this event with a greater understanding of the WWO mission, how the self-storage community is involved, and how you personally can support this wonderful cause.

Self-Storage Q&A

Monday, March 14, 4-5:30 p.m.
Location: Champagne 1-2

Get your questions answered, network with fellow storage managers, and win great prizes, too. This event is your opportunity to speak openly about the issues you face in the operation of your business. You could win one of several giveaways. Everyone is welcome to participate in this open, interactive event!

Roundtable Discussions

Monday, March 14, 5:30-6:30 p.m.
Location: Versailles Ballroom

Covering a wide array of topics, roundtable discussions are a smart way to maximize your seminar experience. Get one-on-one time with speakers and get your questions answered in this intimate setting. Subjects run the gamut from marketing to cost-saving strategies to finance, development, facility operation and more.

Topics to be covered include:

• Selecting a Self-Storage Auctioneer, Tom Litton, Litton Property Management Inc.
• Self-Storage Acquisitions: Due Diligence and Contract Negotiations, Scott Frank, Law Offices of Scott A. Frank, P.A.
• Understanding the New California Lien Law, Erin King, CSSA and Carol Krendl, CSSA/Skilcheck Services
• Self Storage: The Right Fit for Records Management, Karen Hall, Archive Storage Solutions LLC
• Boat and RV Storage: A Fantastic Ancillary Business, Caesar Wright, Mako Steel Inc.
• Cheap and Free Marketing Tactics for Self-Storage, Gina Six Kudo, Cochrane Road Self Storage
• Retrofitting Your Self-Storage Facility to Become Green, Bob Boilini, ACERO Group
• Cost Segregation: Accelerated Depreciation for Self-Storage, Bob Deveraux, KSB Cost Segregation Services
• Marketing Your Facility Lien Sales, Chris Hitler, RummageMarketplace.com
• Getting Started in Records Storage: An Industry Overview, Lori Palmer, REB Storage Systems International
• New Website Do’s and Don’ts: Finding the Right Company and What to Expect, Julie Purcell, Storage Asset Management
• Using Specials to Improve Occupancy and Retail Sales in the New Economy, Sean Cargo, Quikstor Security & Software
• International Self-Storage Trends, Dallas Dogger, Centreforce IT Pty. Ltd.
• Late to Lien: Simplifying the Delinquency Process Through Automation, Tammy Costello, Walz Group, Jeffrey Greenberger, Katz, Greenberger & Norton LLP
• Using Customer Relationship Management (CRM) Software in Large or Multi-Facility Self-Storage Operations, Kat Shenoy, E-SoftSys
• Portable Storage and Moving, Rodney Bolls and George Johnson, Universal Storage Containers
• Renovating Your Self-Storage Facility, Ben Riehm, Janus International
• How to Operate Auctions Professionally and Recover More Revenue, Lance Watkins, StorageTreasures
• Roofing, Re-Roofing and Repairs on a Tight Budget, John Lyren, Southwest Steel Buildings
• Mystery Shopping: How Does Your Facility Rank in Customer Service?, Lori Niemczyk, A Top Shop!
• Getting Attention With Flags and Banners: Helping You Wave Them In, Wendy Wilson, AC Flag & Banner Inc.
• Using Security to Market Your Self-Storage Facility, Dan Jolley, Quick Switch
• 5 Ways a Management Company Can Increase Your Bottom Line in 2011, Jim Stevens, Extra Space Storage
• Self-Storage Door Maintenance, Paul Troyer, Wayne-Dalton Door & Systems

(New topics will be added regularly.)

Technology Marketplace

Tuesday, March 15, 8-10 a.m.
Location: Champagne 2

Don't miss this opportunity to peruse and explore the latest self-storage technology and software! Experts will be present to help you demo products and answer any questions you may have. Cutting-edge stuff!

Automatit Inc.
Representative: Christopher Baird, CEO
Provides: Custom website and application development, Web hosting, online payments and reservations, custom SiteLink API integration, Web marketing, online transactions

Baja Construction Co.
Representatives: Bob Hayworth, CEO, and Matt Harrison, Photovoltaic Design Specialist
Provides: Design, engineering, supply and installation of solar systems and support structures

Centershift Inc.
Representative: John Bilton, Vice President of Business Development and Marketing
Flagship Products: Store, Store Advantage, Store Enterprise
Provides: Management software

DHS Worldwide
Representative: Chris Gambino, Sales and Customer Relations
Flagship Product(s): Total Recall Management Software
Provides: Management software for self-storage, mobile-storage and records-storage operations

Easy Storage Solutions
Representative: Ken Hendrickson, Owner
Services: Web-based self-storage management software, online payments and rentals, electronic invoices, Internet advertising for facilities

eMove Inc.
Representative: Casey Huberty, Marketing Manager
Flagship Products: WebSelfStorage Management Software
Provides: Web-based management software, payment processing, call center, Safestor tenant insurance, centralized and certified mailing program, confirmed online reservation network, more

E-SoftSys
Representative: Mike Kane, Sales Manager
Flagship Products: Self Storage Manager, e-CRM, e-StorageOnline
Provides: Management software (standalone and Web-based) with Web reservation/payments and CRM software

Empower Software Technologies Inc.
Representatives: Mary Lou Hornaday, Sales Manager, Thomas Smith, President
Flagship Products: Storage Commander V4, Net Commander. Storage Commander V5
Provides: Facility management software

G5
Representative: Jim Bradbury, Account Executive
Flagship Product: G5 Platform
Services: Search marketing, Web presence, lead development, analytics and optimization, marketing services

Lead Tracking Solutions
Representative: Brian Maguire, Sr. Vice President of Sales
Flagship Products: PopCard Lead Management System, LTS Call Center Solution, LTS Lead Tracking System
Provides: Lead tracking and management software solutions

Linkmedia 360
Representatives: David Wolf, Managing Partner, Renae Dabney, Senior Vice President
Flagship Products: OLGA (Optimized Lead Generation Analysis)
Provides: Cost-effective client leads through online local search, social networks, Yellow Pages directories, mobile media, pay-per-call advertising and more

OpenTech Alliance Inc.
Representative: Cynthia Hansel, Vice President
Flagship Products: INSOMNIAC Kiosks, INSOMNIAC Live! Call Center, INSOMNIAC Self Storage Network, Live! Megan Service
Provides: Self-service kiosk solutions, call-center services, online reservations and rentals

PureRFid
Representatives: Chip Cordes, PureRFid Partner With weeGuard, Brenda Gebhardt, President, Katie Pavlasek, Business Development Manager
Flagship Products: LockAlert, Latch Alert, PureRF Reader and Tags
Provides: Wireless door alarms and real-time notification of unit opened via SMS text message

QuikStor Security & Software
Representative: Sean Cargo, Senior Account Representative
Flagship Products: Express Management Software, SmartClient Multi-Facility Enterprise Suite, Guardian Access Control
Provides: Standalone management software, Web-enabled enterprise software, access control, wireless door alarms, 3D site graphics, digital video surveillance, paging/music systems, Internet-based services (website creation, flat-rate credit card processing, e-commerce)

Sentinel Systems Corp.
Representatives: David Essman, Director of Marketing, John Fogg, General Manager, Trent Sosnowski, Technical Support Analyst, Steve Barker, Senior Software Engineer
Flagship Products: Winsen Property Manager, Winsen Sentinel, Winsen Platinum
Provides: Self-storage management software, security access control, individual door alarms

SMD Software (SiteLink)
Representative: Markus Hecker, Chief Operating Officer
Flagship Products: SiteLink Web Edition, SiteLink Stand Alone, SiteLink for Mobile Storage
Provides: Self-storage management software

SpareFoot.com
Representative: Mario Feghali, Co-Founder and Chief Operating Officer
Flagship Products: SpareFoot.com ad network and self-storage marketplace
Provides: Free online reservation capabilities and hosted websites, free online facility profiles/presence, free booking widget, online account management, reservation tracking and reporting tools

StorageFront.com
Representative: Tom Cox, Web Visibility Manager
Flagship Product: WebWorks for Self Storage
Provides: Lead aggregator, search engine optimization (SEO), Web development, online marketing

Syrasoft
Representatives: Tom Garden, President, Alison Kiesa, Sales/Marketing Director
Flagship Products: Self Storage Management System, Property Management System, Mobile Storage Management System

USSelfStorageLocator.com
Representative: Diego Salazar, Lead Developer
Flagship Product: USSelfStorageLocator.com
Provides: Online directory, online aggregator, online rentals

Cocktail Reception

Tuesday, March 15, 5-6:30 p.m.
Location: Champagne Ballroom

Join us in the Champagne Ballroom on Tuesday evening for this informative and fun networking opportunity. Mingle with fellow attendees and meet with exhibitors over cocktails and hors d'oeuvres. This event is always an expo favorite!

Buyers & Sellers Meeting

Wednesday, March 16, 8-9 a.m.
Location: Versailles 4

Do you have a self-storage property to sell? Are you in the market for a facility? Then this networking event is for you! Find out which properties are available in your region and who's looking to buy and sell.

Vendor Presentation:

Why Have So Many Owners Chosen Extra Space Storage as Their Management Partner?

Wednesday, March 16 10-10:50 a.m.
Location: Versailles 1

Extra Space Management Plus is one of the industry’s leading third-party management companies. More than 820 self-storage properties fly the Extra Space flag, with more than 160 operating under the company’s third-party management program. Come learn why facility owners and investors have chosen Extra Space to manage their portfolio or individual property.