World Expo

Special Events

Self-Storage Open Forum and Q&A
Monday, March 1, 4-5:30 p.m.
Get your questions answered, network with fellow storage managers, and win great prizes, too. This event is your opportunity to speak openly about the issues you face in the operation of your business. You could win one of several giveaways. Everyone is welcome to participate in this open, interactive event! Included with all registration packages.
Roundtable Discussions
Monday, March 1, 5:30-6:30 p.m.
Covering a wide array of topics, roundtable discussions are a smart way to maximize your seminar experience. Get one-on-one time with speakers and get your questions answered in this intimate setting. Subjects run the gamut from marketing to cost-saving strategies to finance, development, facility operation and more. Included with all registration packages.

Topics to be covered include:
(as of 02.22.10)

Five Key Elements to Starting Records Storage

Chuck Sowers, DHS Worldwide Software Solutions

Creating an Automated Self-Storage Facility: Kiosks and More

Robert Chiti, OpenTech Alliance

Boat and RV Storage: The Basics of Construction and Development

Bruce McCardle, Mako Steel Inc.

High-Roller Online Marketing at Penny-Slot Expense

Christopher Baird, Automatit Inc., Stacie Maxwell, Universal Management Co.

Cost Segregation and its Potential Tax Benefits
Bob Devereaux, KSB Cost Segregation Services

Self-Storage Facility Maintenance: Keeping It Fresh

Andy Fawcett, Accent Building Restoration

Using Mezzanine Designs to Improve Your Return on Investment

Chip Cordes, Summit Construction Management Group LLC

New Sales Tactics for Today’s Self-Storage Shoppers
Tron Jordheim, PhoneSmart

Standing-Seam Roofing: Are You Sure It Doesn’t Leak?

Vern Cannon, Cannon Storage Systems

Tracking Your Marketing Strategies: How Much Are You Really Spending?

U-Store-It Network Team, U-Store-It Trust Inc.

Using Customer-Relationship Management in Self-Storage

Dave Skarzynski and Kat Shenoy, E-SoftSys

Super-Size Your Self-Storage Operation―The Easy Way

Markus Hecker, SMD Software – SiteLink

Creative Self-Storage Marketing: Rent More Units!

Carl E. Touhey and Jason Allen, Bancap Self Storage Group Inc.

What the Heck Does That Mean? Computer Reports Made Easy
Bob Copper, Self Storage 101

Important Considerations for Global Self-Storage: Differences in Technology, Systems, Customs and More
Dallas Dogger, Centreforce IT Pty. Ltd.

Wired vs. Wireless: Choosing Access Control and Door Alarm Systems
Sean Cargo, QuikStor Security & Software

The Cost-Effective Way to Secure Online Customers
Casey Huberty, eMove Inc. 

Harness the Power of Self-Storage Talk: Using the Industry’s Largest Online Forum
John Carlisle, Virgo Publishing LLC

Best Practices for Tracking Your Self-Storage Marketing
Nick Bilava, USstoragesearch.com 

Self-Storage KISS―Keeping It Secure and Simple 
Randy Johnston, DKS DoorKing

How to Turn Property Managers Into Sales and Marketing Superheroes
Alyssa Quill, Investment Real Estate

Increasing Your Bottom Line With Self-Storage Call Centers

Shanon Watkins, XPS Solutions

Using Retail-Sales Training to Improve Self-Storage Rental Performance

Gregg Salkovitch and Rob Vodraska, Supply Source One

Remote Self-Storage Management Through High-Definition Video

Rick McGee, StorKeep

Search Engines and Emerging Online Marketing 

Todd Webber, LocalBizNOW.com

What Can You Expect From a Tune-Up With Tip-Top Technology?

Steve Cooper, Chamberlain Access Solutions

Telephone Sales: A Two-Way Street

Anne Ballard, Universal Management Co.

Why Interest Rates Will Rise in the Year Ahead (and What to Do About It)

Marcus Lackey, Agora Realty Capital

Innovative Door-Replacement Ideas
Benjamin Riehm, Janus International

Automating Energy Management: Effective Strategies to Reduce Your Energy Costs
Amber Ball and Bill Messick, Telco Envirotrols

Technology Marketplace: Internet, Software and Security
Tuesday, March 2, 8-10 a.m.
Don't miss this opportunity to peruse and explore the latest self-storage technology and software! Experts will be present to help you demo products and answer any questions you may have. Cutting-edge stuff! Included with all registration packages.

Participating companies/products include:
(as of 2.22.10)

Automatit Inc.
Representative: Christopher P. Baird, CEO
Provides: Professional website development, website hosting, online reservations and payments

Centershift

Representative: John Bilton, Vice President of Business Development & Marketing
Flagship Products: Store, Store Advantage, Store Enterprise
Provides: Management software

Chamberlain Access Solutions
Representative: Bill Rosenthal
Flagship Products: Access Solutions Falcon XT, Controller and StorLogix Software, LogixView DVRs and wireless door alarms, Taskmaster Management Software
Provides: Site-tailored access control, security with door alarms and video monitoring, management software

Chateau Products

Representative: Tony Vorysenko, Vice President of Operations
Flagship Products: Bezel latches, Industry Series Disc locks, EZ cylinders Provides:
Supplier of security hardware and retail merchandise

DHS Worldwide
Representative: Chuck Sowers, Vice President of Sales
Flagship Products: Total Recall Self Storage Management Software, Mobile Storage Management Software, Client Web Interface
Provides: Management software

DoorKing Inc.
Representatives: Julius Darmali, Software Sales, Randy Johnston, Regional Sales Manager, Jac Whitmire, Regional Sales Manager
Flagship Products: Symbio Self-Storage Management Software, Access Control Solutions, Gate Operator
Provides: Management software, security hardware, telephone entry systems, power inverters, backup parking control

eMove
Representative: Casey Huberty
Flagship Products: WebSelfStorage Management Software
Provides: Web-based management software, payment processing, call center, Safestor, centralized and certified mailing program, confirmed online reservation network, more

Empower Software Technologies Inc.
Representative: Thomas Smith, President and Mary Lou Hornaday, Sales Manager
Flagship Product(s): Storage Commander, Net Commander, NetPay
Provides: Management software, online payments, Internet management

E-SoftSys
Representative: Dave Skarzynski, Senior Sales Representative
Flagship Products: Self Storage Manager, e-CRM, e-StorageOnline
Provides: Management software (standalone and Web-based) with Web reservation/payments and CRM software

LocalBizNOW
Representative: Todd Webber, CEO/Founder
Flagship Products: Search Engine Marketing, Fractional Search Marketing, Lead Generation via Emerging Media
Provides: Search-engine marketing solutions, including pay-per-click advertising, Internet advertising, search-engine marketing

Lock America International
Representative: Rich Morahan, Marketing Consultant
Flagship Products: Original and Master Enforcer Lock and Latch System
Provides: High-security cylinder locks, padlocks, latches and security hardware

OpenTech Alliance
Representative: Robert A. Chiti, President & CEO
Flagship Products: INSOMNIAC Kiosks, INSOMNIAC Live! Call Center, INSOMNIAC Self Storage Network
Provides: Kiosks, call center, online reservations

QuikStor Security & Software
Representative: Sean Cargo, Senior Account Representative
Flagship Products: Express Management Software, SmartClient Multi-Facility Enterprise Suite, Guardian Access Control
Provides: Standalone management software, web-enabled enterprise software, access control, wireless door alarms, 3D site graphics, digital video surveillance, paging/music systems, Internet-based services (web site creation, flat-rate credit card processing, e-commerce)

Sentinel Systems Corp.
Representatives: David Essman, Director of Marketing, John Fogg, General Manager, Trent Sosnowski, Technical Support Analyst, Steve Barker, Senior Software Engineer
Flagship Products: Winsen Property Manager, Winsen Sentinel, Winsen Platinum
Provides: Self-storage management software, security access control, individual door alarms

SMD Software (SiteLink)
Representative: Markus Hecker, Chief Operating Officer
Flagship Products: SiteLink Web Edition, SiteLink Stand Alone, SiteLink for Mobile Storage
Provides: Self-storage management software

SpareFoot
Representative: Mario Feghali, Chief Operating Officer
Flagship Products: SpareFoot.com Storage Marketplace
Provides: Free online facility profiles/presence, online account management, reservation tracking and reporting

StorageFront.com
Representatives: Rich Cray, President, Marc Smith, Director of Business Development, Carrie Royce, Vice President of Marketing
Flagship Products: Localized search interface (English and Spanish), call-tracking and lead-trending software
Provides: Search-engine marketing, Web page setup and hosting, key performance metrics, related consulting

StorKeep
Representative: Ritz Dreyer
Flagship Products: VideoAttendant, StorKeep
Provides: High-definition video-remote facility management and monitoring services

Syrasoft
Representative: Tom Garden, President, Alison Kiesa, Sales/Marketing Director
Flagship Products: Self Storage Management System, Property Management System, Mobile Storage Management System
Provides: Facility-management software

Upickstorage.com
Representative: Brandon Braud, Vice President of Sales and Marketing
Flagship Products: Upickstorage.com, Upickstoragesupplies.com, Virtual Storage Manager
Provides: Online interface between self-storage facilities and customers

USstoragesearch.com
Representative: Megan Eckert, Vice President
Flagship Products: Online storage directory offering real-time reservations and phone-number tracking
Provides: Internet marketing, marketing tracking, call-center services

New participants being added soon. Please check back for updates!

Cocktail Reception
Tuesday, March 2, 5-6:30 p.m.
Wrap up your day with one final, fun networking opportunity. Join fellow attendees and exhibitors for cocktails and hors d’oeuvres during this expo favorite!

Co-sponsored by Damato Associates, Janus International and Mako Steel Inc.
Buyers & Sellers Meeting
Wednesday, March 3, 8-9 a.m.
Do you have a self-storage property to sell? Are you in the market for a facility? Then this networking event is for you! Find out which properties are available in your region and who’s looking to buy and sell. Use our community bulletin board to post wanted properties or those for sale. Included with all registration packages.

OFFICIAL SHOW MEDIA
Inside Self-Storage magazine

OFFICIAL COMMUNITY
Self-Storage Talk

Show News More
Expo Features More
Forum Threads

Which Education Track Interests You the Most?
Forum members talk about their favorite ISS Expo seminars. See what attendees most enjoy!

Cost Effective Marketing Strategies
Expo presenter Brad North and forum members discuss tactics to improve facility profitability.

"Social Media is B.S. and a Complete Waste!"
Forum members debate the value of social media?with a little egging on by expo speaker Derek Naylor.

Legal Learning Live at Expo
Attend Legal Learning Live to learn all you need to know about lien sales.